Telesales Executive UAE

 Job Mission:

·         Receive customer calls for placing and upselling orders

·         Answer any inquiries pertaining to the product, orders, and deliveries

·         Support sales and suppliers in any request within the scope of work

·         Process samples requests and picking slips

·         Check updates of customers account

·         Call customers and inform them on any promotions; liquidate near expiry products; and blocked accounts

·         Submit daily reports to the Supervisor

·         Acknowledge customer complaints to maintain service and deliver quality

·         Generate sales leads to be sent to the sales department

·         Send out any communication letters to all customers through fax and emails

·         Submits daily reports to the Manager

Requirements:

·         2 to 5 years’ experience in telesales position in Food Service/F&B/FMCG Distribution Company in the UAE.

·         100% customer driven and must be a go-getter

·         Strong sales/telesales capabilities

·         Team player

·         Ability to handle customer complaints

·         College degree

·         English is a must

What We Offer:

·         An exciting career within a successful team.

·         A unique employee value proposition based on a regional, vertical and cross functional career growth

·         A rewarding and appreciative corporate culture

·         A competitive package and benefits

 

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