Hostess - (2100016H) UAE
Description:
As a hostess you will be responsible to cheerfully greet guests, take them to their table and provide them with a menu. The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant and hence a pleasant personality is most important.
Key Accountabilities:
· Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
· Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
· Answer incoming calls to the restaurant and provide appropriate service
· Manage the flow of Guests into the Restaurant area, provide accurate wait times to incoming Guests if appropriate
· Tend to special Guest needs and requests such as elderly guests and children.
· Observant to Guests’ needs throughout dining experience to ensure they receive high quality service.
Knowledge, Skills &
Experience:
Education: Undergraduate/Master’s Degree.
Language:
· English – Mandatory
· Arabic – Beginner / intermediate
Job Experience: 2-6 years of experience.
Technology: Basic MS office, Excel skills and PPT
Others:
· Customer Service.
· People Skills.
· Professionalism.
· High Energy.
