Hostess - (2100016H) UAE

 Hostess - (2100016H) UAE

 

Description:

As a hostess you will be responsible to cheerfully greet guests, take them to their table and provide them with a menu. The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant and hence a pleasant personality is most important.

Key Accountabilities:

·               Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

·               Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

·               Answer incoming calls to the restaurant and provide appropriate service

·               Manage the flow of Guests into the Restaurant area, provide accurate wait times to incoming Guests if appropriate

·               Tend to special Guest needs and requests such as elderly guests and children.

·               Observant to Guests’ needs throughout dining experience to ensure they receive high quality service.

Knowledge, Skills & Experience:

Education: Undergraduate/Master’s Degree.

Language:

·               English – Mandatory

·               Arabic – Beginner / intermediate

Job Experience: 2-6 years of experience.

Technology: Basic MS office, Excel skills and PPT

Others:

·         Customer Service.

·         People Skills.

·         Professionalism.

·         High Energy.

 

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