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Assistant Manager - Operations (Ecom – Warehouse) UAE


The Job holder will be responsible for e-Commerce operations across our multiple e-Commerce accounts. This role will liaise and collaborate closely with Planning, Distribution, IT and 3PL partners to ensure all service expectations are met.

Job Responsibility:


Collaborate with forecasting and e-Commerce team on creating the forecasting plans and help in designing operations infrastructure to support the forecasting and target numbers.

 Engagement & Execution:

Manage third party vendor relationship, coordinate weekly, monthly and quarterly meetings, generate reports to review operations and support the day-to-day 3PL business operations.

Review the current inventory and replenishment processes across e-Commerce and improve the operational efficiency.

Maintain the NPS score at 45%+ by coordinating with all other departments to get the customer satisfaction.

Reporting & Analysis:

Work with e-Commerce team to review/setup operational KPIs and deliver on those KPIs working with distribution team, warehouse team and external vendors.


·         Graduate degree in Business Administration.

·         Minimum Experience: 3-5 years Supply Chain experience in an e-Commerce setting

Skills and Capabilities:

·         Solid business understanding in integrating Operations, customer, Logistics & Ecom Operations

·         Well versed in Microsoft office.

·         Working experience with WMS / Quality / Ecom

·         Planning experience, a plus

·         Excellent communication skills

·         Good working knowledge in Excel, data tools & PPT


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Assistant Manager - Operations (Ecom – Warehouse) UAE Assistant Manager - Operations (Ecom – Warehouse) UAE Reviewed by Linfinity on February 25, 2021 Rating: 5
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