Call Center Agents
Sharjah
Company: Nathan & Nathan - Sharjah
Description:
Our client is an Emirati Holding Company operating shopping malls, retail, and leisure establishments in the Middle East and North Africa.
Note: Applicants must be Bilingual, (ie., with fluent Arabic & English speaking capabilities).
Responsibilities:
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Researching required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization’s service and product information.
- Processing forms, orders, and applications requested by the customers.
- Identifying, escalating priority issues and reporting to the high-level management.
- Routing inbound calls to the appropriate resources.
- Following up complicated customer calls where required.
Specifications:
Contract Duration: 1 year
Target Start Date: 1/12/2020
Work Location: Sharjah UAE
Working Hours & Days: 6 days 9 hours
Walk in interview for Call Center Agents
Reviewed by Editor
on
November 17, 2020
Rating:
Reviewed by Editor
on
November 17, 2020
Rating:
